A Product Company, Not Just a Platform
One Horizon is a software company building focused, production-ready products - not generic toolkits. Each product solves a clear operational problem, and together they form a powerful ecosystem for data-driven teams.
You can adopt a single product, or connect both to unlock deeper automation, analytics, and AI-assisted decision-making.
Two Products. Clear Roles. Real Impact.
One CRM
CRM Built Specifically for iGaming
One CRM is a full-featured CRM designed exclusively for online gambling operators. It covers the entire player lifecycle from acquisition tracking to retention, engagement, bonuses, and reactivation - all within a dedicated, operator-controlled environment.
Key Product USPs
Purpose-built for iGaming use cases
Advanced segmentation and targeting
Campaigns, journeys, and bonus orchestration
Dedicated instance per operator
White-label ready
One Phoenix
Decision Intelligence for Modern Teams
One Phoenix is a flexible decision-intelligence platform that sits on top of your existing data. It allows teams to analyse performance, explore data using natural language, and generate insights without replacing their current systems.
Key Product USPs
Works with existing databases and data models
Natural-language analytics and exploration
Single-brand or multi-brand views
Specialised on regulated industries
Flexible orchestration setup
Great Alone. Even Stronger Together.
One CRM and One Phoenix are designed to integrate seamlessly. Together, they turn insights into actions and actions back into measurable outcomes - enabling intelligent workflows that combine execution and insight without introducing complexity.
What You Unlock When They Work Together
Create Campaigns Directly from Insights
Design audiences using natural language and trigger CRM campaigns directly from One Phoenix based on real performance insights & recommendations.
Analyse Campaign Results Using Natural Language
Ask plain-language questions about campaign performance, player behaviour, or lifecycle outcomes and get clear, explainable answers.
Build Single or Multi-Brand Segments in One Place
Create advanced segments in One Phoenix - across one or multiple brands - and make them instantly available inside the CRM.
Use a Dedicated CRM Domain Agent
Access an AI agent that understands CRM lifecycles, churn signals, engagement drop-offs, and player behaviour - delivering practical recommendations grounded in your data.
Both platforms can also run fully independently.
Deploy It Your Way
One Horizon products are designed to fit into your existing infrastructure and business model - not force you into a single way of working.
SaaS
Quick to deploy and fully managed, ideal for teams that want speed and simplicity.
Managed Instance
A dedicated environment operated on your behalf, combining control with minimal operational overhead.
Self-Hosted
Run the platform in your own cloud or on-premise infrastructure with full control.
Perpetual License
Own the software outright and reduce long-term recurring costs - ideal for organisations planning for longevity.
Designed for Data-Driven Organisations
One Horizon is a strong fit for:
iGaming operators looking for an easy-to-use, flexible CRM
Teams that want better insight without replacing their stack
Organisations planning for long-term cost control
Businesses that value ownership, flexibility, and transparency
Trusted by Industry Leaders
See what operators and enterprises are saying about owning their software
"We selected this CRM and Engagement tool for our Sportsbook and Casino. Its user-friendly design enables us to efficiently create various journeys and automations, which helped in boosting our key performance indicators. We've optimised our CRM efforts, seamlessly integrating automated targeted campaigns and bonuses to enhance overall metrics."
"I have found the platform intuitive and straightforward. The automation of our lifecycle funnel has yielded very positive results. One-off reactivation campaigns have also made a strong impact on player numbers and engagement. Real-time acquisition analytics have proved to be vital for monetizing our acquisition efforts and also establishing benchmarks and improvements which are keys to success."
"We already had a positive impact on a number of our core KPIs within the first 3 months of our launch. For example, segmentation is much easier and quicker to perform and to analyse. Using the predefined clusters and integrated campaign tools, we've been able to focus more effectively on the reactivation of dormant and churned players which has led to an increase in reactivations of around 5% with little effort."
"We selected this CRM and Engagement tool for our Sportsbook and Casino. Its user-friendly design enables us to efficiently create various journeys and automations, which helped in boosting our key performance indicators. We've optimised our CRM efforts, seamlessly integrating automated targeted campaigns and bonuses to enhance overall metrics."